Frequently Asked Questions

Why i get error on add automatically or edit automatically window?

When use add automatically or edit automatically easy movie organizer need to connecto to the internet to find movie information.

1 - Check your internet connection

2 - If you use a firewall make sure easy movie organizer is allowed to connect to the internet. For example look image below for eset smart security firewall.

3 - Install Abobe Flash Player activex for watch movie trailer. By default easy movie organizer instal it when install easy movie organizer but if you remove Abobe Flash Player activex you must install it again for watch movie trailer. Download Abobe Flash Player activex.

I lost my licence key. Can you send me again my licence key?
Yes, ofcourse. Wright us on customercare@easymovieorganizer.com, send us your personal informations (name and last name)  and we will send you your licence key.

I lost my Easy Movie Organizer installer. Can I download again the old version of your application?
Yes, contact us on customercare@easymovieorganizer.com and we will send you link where you can download the old version of application which you have bought.

I noticed that you dont have your program on CD. Why is that so??
Because you have the same functions like on backup CD but you dont have to wait on delivery, pay the costs of delivery and because of that is application cheaper. We save your licence key and Easy Movie Organizer installer for which  you can request in any time.

If I buy one license, can I use it on more than one computer?
Yes, this is possible and allowed, as long as you are the only user. If multiple users need to use the program, you need multiple licenses.

Will Easy Movie organizer work on Vista?
Yes. Easy movie organizer is thoroughly tested on Windows Vista.

What is the difference between the shareware and registred version?
In the shareware version you can add only 15 movies in registred version you can add unlimited movies.

On your download page I can only find the shareware version of the program. Where can I download the registred version?
There are no separate downloads for the shareware or registred version. You get the registred version by unlocking the shareware version with your license key.

If I purchase the software now, how long will it take before I receive my license key?
The license key for the software you ordered will be sent to you by email as soon as your payment has been received.

I'm not satisfied with easy movie organizer can you refund my order? Yes, All purchases include a 30-day money back guarantee. Please contact us at : customercare@easymovieorganizer.com